Jun 30

How Not to Change Your Life: Let Urgent Override Important

Posted in Techniques

Years ago, I worked with a guy called Marc.

Nice enough guy, but he was a worrier. He was always worrying about whether we’d get everything done in time. (It was a big project, and we had a lot to do. I was confident that we’d do it, but he wasn’t.)

One day, after he’d once again whined, “But… wubba… maybe not finish… worry… angst?”, I turned to him and said, with great emphasis:

“Marc, if we miss the deadline, nobody dies.”

Marc’s problem was, he couldn’t separate the urgent from the important.

What makes things urgent

Urgency is connected to what psychologists call “salience”: how much we notice things.

We’re wired so that things that make us anxious are also things that we pay a lot of attention to, because they’re associated with danger. In much the same way, wasps and other poisonous creatures are often brightly coloured. Instead of trying to hide from predators, they make themselves salient – very noticeable – in a way that, predators quickly learn, means “avoid”.

Urgent things might as well be wearing flourescent yellow stripes, ringing a loud bell and dancing up and down. We know they’re urgent because we can see them there in front of us, calling attention to themselves.

What makes things important

I invite you to consider, for a moment, the difference between important people and celebrities.

Celebrities are salient. We notice them – that’s the definition of a celebrity, it’s someone most people recognise. They’re loud, colourful, and, yes, often poisonous.

Important people speak quietly, dress quietly, quietly arrange the world around them. An important person never has to stand at the head of a queue and say at the top of their voice, “Do you know who I am?” Either the service person already knows who they are and is acting accordingly, or they will be quietly informed by one of the important person’s underlings, who will quietly arrange things.

Important people may or may not be salient. But they cause things to happen on a large scale. Their presence makes a difference, in a way that the superficial celebrity doesn’t. That’s how you can tell they’re important.

Helen Clark, Richard Branson, Paris Hilton and me

Of course, it’s not just a one-dimensional scale: celebrities on one end, important people on the other. It’s one of those famous four-quadrant grids:

4 quadrants celebrity importance(Image credits, clockwise from top left: Helen Clark, by Catching Magic; Richard Branson, by David Shankbone; Paris Hilton, by Jennifer Su; Mike Reeves-McMillan, by Steve Ball.)

Top right is both influential and celebrated; bottom left is neither. You and I and just about everyone else find ourselves in that corner, but I didn’t have a picture of you handy, so I used one of myself.

Because I have a worldwide readership, I need to explain who Helen Clark is – which demonstrates that she’s not a celebrity. Probably not one person in a million, worldwide, would recognise her, but she is the former Prime Minister of New Zealand and the current head of the United Nations Development Program. This makes her, by some reckonings, the third-highest-ranking official in the UN, with responsibility for a multi-billion-dollar budget and staff in 166 countries.

I was going to use Bill Gates in that position, but you could argue that he is a bit of a celebrity. And besides, leaving Paris as the only woman is hardly fair to women in general, and I didn’t want to distract from my point, which I am about to get to.

My point

Just as being a celebrity isn’t the same as being important when it comes to people, so urgency isn’t the same as importance either when it comes to tasks. There are non-urgent important tasks, and there are unimportant urgent tasks. They are the Helen Clark and Paris Hilton of tasks. (The urgent important tasks and the non-urgent unimportant tasks we can ignore for now. There’s no conflict of levels going on there.)

So when a task is wearing big sunglasses and is all loud and, you know, like, leopard-skin print at you, what do you do?

You tell them they have to wait in line like everybody else.

And when they wail, “Do you know who I am?”, reply, “Yes, you’re one of the ones who have to wait in line like everybody else.”

Not that easy?

“But,” you may be asking, “how do I identify the urgent-but-not-important tasks in the heat of the moment? They aren’t literally walking around with dogs in their handbags.”

An excellent point (and thank you for using the word “literally” to mean “not figuratively”).

Here are a few interview questions to help you determine whether the task you are looking at is actually important or merely good at drawing attention to itself.

  1. What’s the worst thing that can happen if I don’t work on you right now?
  2. What’s the worst thing that can happen if I don’t work on you at all?
  3. And that’s terrible because?
  4. What benefits do I get from working on you now instead of later?
  5. And that’s good because?

If the task isn’t interviewing very well, pay attention to it, but in a very specific way.

Pay attention, rather, to the urgency vibe that you’re getting from it. Feel in your body where that urgency is. What shape is it? What texture does it have? If it had a colour and a sound, what would they be?

Hold that thought in your consciousness for a few moments.

Welcome the anxiety by name and hold it.

If the urgency starts to ebb, let it.

Is this a point at which you would feel comfortable going and getting a drink of water? A meal? A sleep, even?

Go and do that, then.

When you come back, look around you and see if you can see any important tasks that you might have been overlooking because of the wasp in the room that was the “urgent” task.

Ask:

  • What could I be doing, right now, that would give me the most win per unit effort?
  • What would work best to take me closer to my most important goals?
  • And what benefit would I get from doing it now rather than later?

Work on that.

If you frequently find yourself putting off important tasks, by the way, you may get some benefit from my course Stop Procrastinating, Start Succeeding.

And if you frequently find yourself anxiously doing things because everything seems urgent, may I recommend Simple Stress Management Techniques?

This post is part of a series, How Not to Change Your Life.

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Jun 7

How to be Free From Fear

Posted in Techniques

It’s my birthday next month. I’ll be 44. And I’ll be climbing the walls.

The walls in question are at an indoor climbing center. And the reason is that I’m celebrating overcoming my fear of heights.

When I was about 10, my mother rigged up a rope ladder into a tree for me, at my request. But after she’d taken all that trouble, I couldn’t get more than about two rungs up it. I was too scared. I just couldn’t make my limbs move. (To her credit, she didn’t give me a hard time about it.)

Years later, when I was at university, I had one class on the seventh (and highest) floor of the Arts Building. The stairs were enclosed with glass and looked out over the back of the building, so you could see all the way to the ground. I could get up to the fifth floor still free from fear, and even to the sixth floor with a bit of anxiety, but the seventh floor was too much. I got a dropping feeling in my feet just looking down from there. For that one class, I always took the elevator.

One time, though, a woman who I knew slightly – she was in a couple of my classes, and I knew her name, but we’d never spoken – joined me in the lift. It turned out that she was afraid of enclosed spaces. She had a panic attack there inside the elevator, and when we reached our floor and the doors opened, she ran out, literally screaming.

Now, what would you think if you saw an attractive young woman run screaming from a lift that also contained a young man? I stood there like a fool while a group of students opposite fell about laughing, and mumbled something incoherent about claustrophobia.

Fear isn’t funny when it happens to you, or even to the person standing next to you. That’s why I was so glad to discover that there was a solution, a way to be free from fear.

The Fast Phobia Cure

During my training as a hypnotherapist, our teacher, the venerable Roger Saxelby, asked for a volunteer so he could demonstrate the “Fast Phobia Cure”. Now, I’d got a lot better with heights over the years, but I still wasn’t that comfortable going up a ladder, for example, so I put my hand up.

He took me through a simple sequence of imagining being in a movie theatre, watching a film of myself in my fear situation (being up high). The film would start and end with me in perfect safety, feeling fine, and the middle part, which involved the heights, would be run through very fast – and backwards, and in black and white.

After a few repetitions, I could bring colour in, slow it down, and eventually play the whole thing forwards at normal speed and feel perfectly comfortable.

And since then I’ve been able to climb up a ladder with no issues, free from fear, though I’m still very safety-conscious. I can even go up the Sky Tower (Auckland’s slightly mumbled answer to the Seattle Space Needle) in the lift that has the glass panel in the floor, and feel fine.

free from fear

Creative Commons License photo credit: Sara. Nel

Fear holds you back, courage moves you forward

Since I’ve been working on How Not to Change Your Life and How to Be Amazing, I’ve become more and more aware of how much fear holds us back from being the amazing people that we could be.

So, as part of my birthday celebration, I’m going all Hobbit on you and giving you a gift.

I’ve put together a “How to be Free from Fear” pack from resources I’ve produced over the past couple of years. It includes an ebook which consists of:

That ebook is free. It does require you to sign up as a member of my How to Be Amazing site, but there’s no charge.

I’ve also packaged together four audio tracks to help you further with overcoming fear. They are:

  • Therapeutic Relaxation (which I mention in the Emotional Circuit-Breakers ebook)
  • the Trauma Trasher (to help you overcome past traumatic events)
  • the Fast Fear Fixer (another name for the Fast Phobia Cure)
  • a talkthrough of my Paramount Pictures Technique for crushing fear like a beer can.

You can get those for $17 USD from the How to be Free from Fear page on Howtobeamazing.com. That’s also where you go to download the free ebook.

If you’re not already a member, sign up from that page. If you are already signed up to the How to Be Amazing mailing list, you automatically have member access, but you’ll need to click the “send me my password” button – it’s a randomized password, you won’t guess it, and I haven’t sent them out.

So: grab the free ebook. Grow your courage. And happy my-birthday to you.

(I’ll post some pictures of me on the climbing wall once I have them.)

Sign up below to get early notification and a discount on my forthcoming book, How Not to Change Your Life.


Apr 19

How Not to Change Your Life: Let Fear Win

Posted in Techniques

I almost didn’t go running this morning, and it was because I was afraid.

I’ve been sitting at an unergonomic desk, and it’s put my arms and legs under strain, so I’ve been getting some aches and pains. I don’t want to injure myself running – partly out of pride, because I always used to tease a colleague every time he came in with a running injury. “Oh, sport is so healthy!”, I’d say.

Now I’m running myself, I don’t want to be the site of cosmic irony.

So as I was debating whether or not to go for a run, I was feeling the aches in my feet and legs. I’d almost decided not to go when I realised that if I didn’t, I’d be giving in to fear. And that’s no kind of a way to live.

As I mentioned last week, I’m starting a new series alongside How Not to Change Your Life. This one’s called How to Be Amazing.

The two are going to have a lot of crossover (and will probably end up in a book together). Today’s post, especially, could have been part of either series, because fear is one of the main things that prevents us from becoming amazing.

Fear keeps us ordinary

The reason we have fear is to protect us. And anything new and different poses a potential risk, a threat. Standing out from the crowd, stepping outside the group norm, is another big risk for a social species.

No surprise, then, that if we think about doing something we haven’t done before, especially if it’s something that people around us aren’t doing, that’s a trigger for fear.

fear
Creative Commons License photo credit: Joaquin Villaverde Photography

Fear grabs our attention

The other day, I came home from kayaking and opened the garage door to put my gear away. My wife and my niece had separately gone out, and my niece had, quite rightly but unbeknown to me, set the burglar alarm. I walked into the garage – and triggered the sensor.

Burglar alarms are loud. You do not want to stay around one. I fumbled my keys out, stumbled inside and punched in my code as fast as I could move. Likewise, a good fire alarm makes a noise that you can’t ignore, that gets you hurrying out of the building.

And fear is our mind’s alarm. You don’t want an alarm you can ignore.

Fear lights up a central part of our brains and brings the senses, the memory and the whole body to full alert. And it’s uncomfortable, like a blaring alarm.

So new situations, and standing out from the crowd, trigger off a reaction that repels us. How is it that anyone ever does anything amazing?

Fear can be reinterpreted

I’ve told the story before of driving through Sydney (an unfamiliar city to me) in a rental car, on my way to the airport, and being directed by the airport signs into the very deep harbour tunnel that they have there now. That thing just keeps on going down, and I was thinking about how much water was above me, and imagining what would happen if it leaked. It was a new experience, plus I had a degree of anxiety about whether I would get there in time for my flight. I started to feel that tremble in my gut that signals fear.

I decided, though, that what I was feeling was going to get the label “excitement”. I was on an adventure.

See, the thing about fear is that it tunes up your perceptions and heightens your experience and the memorability of that experience. People differ in how much they enjoy this. If you’re someone who naturally has a low level of activation in your brain, that lift is great, and you’ll actively seek it out. Someone like me, an introvert who already has a high level of brain activation, may find it too much and want to avoid it.

But as in my Sydney Harbour Tunnel experience, you can choose to enjoy it. As with so much else, resistance or acceptance plays a big role. I’ll talk more about this in a later post, but basically by accepting the experience and being open to it, I reduced the unpleasantness of it. Partly, I’m sure, this was because I was now paying attention to it, which was what my brain was setting out to achieve, so it didn’t have to try so hard any more.

Feel the fear and do it anyway

A friend of mine changed his life dramatically after reading the book Feel the Fear and Do It Anyway. Every day, he would do something that frightened him a little. (My colleague Vlad Dolezal is doing this at the moment with his Random Acts of Courage experiment.)

An interesting thing happens when you do this. Since fear often comes largely from the unknown, going ahead and doing the thing anyway reduces the amount of unknown territory that exists for you – and so reduces the number of things you’re afraid of.

When I was training as a hypnotherapist, for example, I remember in the first week we all felt apprehensive at the idea of doing an induction with someone. What if it didn’t work? But by the second week, inductions were nothing. Not a one of us felt any anxiety about them at all – because we’d practiced them repeatedly and successfully.

The circle of courage and the circle of fear

Doing things that frighten you just a bit enlarges your circle of courage.

I’ve been growing my circle of courage by doing improv classes (something that definitely scared me). At the start of each class, we warm up with a game where you pass imaginary energy around a circle by making eye contact with your fellow players.

Guess what? When I’m walking along and I see someone I don’t know, I don’t avoid eye contact like I used to  (and that’s made me aware of how much I used to avoid it). Because eye contact is familiar now. It’s not scary.

If you have a bigger circle of courage than the people around you (or even one that’s the same size, but includes different things that they’re still scared of), then they will start to regard you as amazing.

On the other hand, avoiding things that frighten you just a bit enlarges your circle of fear. Your brain is very good at pattern-matching. It can make faces out of clouds, conspiracies out of coincidences and elaborate stories out of watching two people on a park bench. So when it sees something that looks a bit like the thing you avoided because you were afraid, it adds it to the “be afraid of” list.

You grow more and more fearful, until you finally do something you’re afraid of because it’s important enough to you to not let the fear win. This is why people come to me for help with phobias.

Action Now

Write down one thing that you could do today but that you’re a bit afraid of. Not terrified, just a bit afraid or nervous. Often, things in this category are to do with other people and risking their disapproval, but it could be a small physical challenge too.

Now, thinking as rationally as you can, write down the worst thing that could happen if you go ahead and do that thing.

Reflect on how likely that event is. If doing the thing would actually be dangerous, pick something else. This isn’t about courting danger, it’s about overcoming fear of the relatively harmless.

Now – you knew this was coming, didn’t you? Go and do it. Don’t let the fear win.

This post is part of a series, How Not to Change Your Life. If you need more resources to help you with fear, take a look at my free course, Simple Stress Management Techniques.

Sign up below to get early notification and a discount on my forthcoming book, How Not to Change Your Life.